To provide a great customer and guest experience, hotels and casinos need to ensure that their staff is well connected. They need simple to use, compact and affordable communications devices that can connect wherever they are on the property. The SD7 Handset is an ideal replacement for legacy LMR two-way radios since it looks, feels and operates just like a handheld radio, but it operates on a cellular network. The SD7 Handset can also work over Wi-Fi networks if there are parts of the property, such as a basement, where cellular signal is not strong. SD7 Handsets can help staff to keep in touch for day-to-day activities, and it can ensure fast response by the right staff for medical or security emergencies.